Returns & Exchanges

At Luxury Time, we are committed to ensuring your complete satisfaction with every exquisite timepiece and accessory. If your purchase does not meet your expectations, we offer a seamless 30-day return policy for items in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Secure Packaging

Carefully place the item back into its original luxury presentation box, ensuring all protective films, manuals, and warranty cards are included.

3

Affix Shipping Label

Print the prepaid insured shipping label provided via email and attach it securely to the exterior of your shipping carton.

4

Verification and Refund

Once our master watchmakers verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing